AS/NZS 10002:2014

Original price was: $100.00.Current price is: $55.00.

Guidelines for complaint management in organizations

STANDARD by Standards Australia / Standards New Zealand, 10/29/2014

The listed prices are in US Dollars (USD), not Australian Dollars (AUD).

Provides guidance on complaint handling within an organization, including the planning, design, operation, maintenance and improvement of a complaint handling system.